Terms & Conditions

RIGHTS AND OBLIGATIONS of E-shop for Lighting - UltraLight.bg

The e-shop offers its users the UltraLight.bg site "as it is" and is not responsible for the reliability of its operation, the conditions for access to the site, the provision of help, instructions and other parameters. The Web site is owned by Ultra Light Ltd.

UltraLight.bg has the right to change prices, quantities, payment method and delivery, technology and site design without prior notice.

UltraLight.bg has the right, in its sole discretion, to restrict access to all or part of the services and to discontinue use by individual or all of its users.

UltraLight.bg has the right to close and / or delete the information of / for a product or category, at its own discretion and without the right to review.

UltraLight.bg has the right to make any sanctions related to the services it provides if it has received a request from the Authorized Authorities or has reasonable grounds to believe that the User has breached the Terms of Service, distributes unwanted advertising or uses the site for unlawful purposes or against public morality.

UltraLight.bg has the right to display, upload, upload, perform, display and display any promotional material. Regarding the content of all advertisements as well as the trademarks they cover, only advertisers are responsible.

UltraLight.bg is not responsible for damages arising from the inability to use part or the whole system for technical reasons, regardless of the circumstances that led to it - technical problems, technical prophylaxis, management decisions, etc.

The very fact that UltraLight.bg is connected to the Internet and has to work in the technical environment of this network determines the inability to ensure that the flow of information to and from the site will not be tracked and recorded by third parties.

For the provision of its services UltraLight.bg collects, processes, uses and stores the Full Names, District, City, Postal Code, Address for Delivery and Correspondence, Contact Phone, E-mail and Billing Data if the User wishes to receive such . This information is entered personally by the User with its explicit consent at the time of entering the data, for registered users it is expressed in the use of a combination of username and password.


This document contains General Terms and Conditions under which Ultra Light Ltd (hereinafter referred to as a MERCHANT) provides services to its users / customers through the ultralight.bg Internet Store. These conditions bind all users. By clicking on the button I agree, the user / customer agrees, accepts in full and undertakes to abide by these Terms and Conditions.

Information under the Electronic Commerce Act and the Consumer Protection Act:

1. Name of Supplier: Ultra Light Ltd.

2. Headquarters and address of management: Plovdiv, Trakia district, block 218, entrance B, floor 6

3. Correspondence data: Plovdiv, Trakia district, block 218, entrance B, floor 6

4. Entry in public registers: UIC BG201580024

5. Supervisory authorities:

(1) Personal Data Protection Commission

Address: Sofia 1592, "Prof. Tsvetan Lazarov "№ 2,

Tel .: 00359 2 940 20 46

fax:   00359 2 940 36 40

Email: kzld@government.bg, kzld@cpdp.bg

Web site: www.cpdp.bg

(2) Consumer Protection Commission

Address: 1000 Sofia, 4A Slaveikov Square, 3rd, 4th and 6th floor,

tel .: 00359 2 980 25 24

fax: 00359 2 988 42 18

hotline: 0700 111 22

Web site: www.kzp.bg

Identifying the user / client in order to reproduce his statement both for acceptance of the Terms and Conditions and for the order made is done through the log files stored on the server of ultralight.bg, storing the user / client IP address, as well as any other information.

The products on the https://ultralight.com website do not represent a legally binding bid but rather are a demonstration online catalog describing the merchant's product line.

After clicking on the "Buy" button on the shopping cart, users agree to purchase the goods in the "Cart". This action has a legally binding force. The customer receives confirmation of the order and, upon receipt of this confirmation, the contract is deemed to have been concluded.

MERCHANT reserves the right to refuse delivery of a confirmed order in case the goods are not available. In the absence of stock availability of the goods ordered, within the working week, the MERCHANT informs the user / customer about the depletion by sending a message to the e-mail address specified by the Customer or the specified telephone number. In the event that a transfer is made to the merchant's account, the customer will be able to choose between a refund, a cancellation of the order or a substitute order.

Since 25.05.2018, a General Data Protection Regulation (GDPR)

The protection of your personal data is important to us, so we process your information exclusively on the basis of the applicable law, in particular GDPR - Regulation (EC) 2016/679, the Personal Data Protection Act and the Electronic Commerce Act (ЗЕТ). This information is the most important aspect of your personal data collection on our website.

When you request through the site or email us, we store your data for a period of 2 months so that we can process your request as well as answer your subsequent questions. We will not share this information with third parties without your explicit consent.

Storing Your Data - We note that in order to ease the ordering and purchase process and the subsequent execution of the contract with you, we store your IP address as well as your name, address, telephone and email address. The information you provide is necessary to fulfill our contractual or pre-contractual obligations to you. We do not share this information with third parties except:

* The payment processor payment service provider (UniCredit Bulbank, Paysera or Paypal)

* Courier company with which we deliver your order: DPD Express, DHL Express, UPS Express

* Our Accountant

Information identifying a specific User and contained in the site's database may not be disclosed to third parties unless required by the Authorized Authorities or in accordance with Bulgarian law.


Users are entitled to use the services of UltraLight.bg in accordance with the requirements of these Terms and Conditions, as well as other general restrictions.

Site users may not distribute, modify, copy (except for non-commercial, private purposes), transmit, display, reproduce, reproduce, publish, create secondary materials, transfer, sell or otherwise use content of the site without the express written permission of UltraLight.bg.

Users may not overload the site with fictitious queries or other information.

Site users are not permitted to act in violation of generally established rules of communication and communication to commit malicious actions, unauthorized access to the Site, software, networks, computers, and other devices, as well as any attempted conscious distribution of viruses, Trojans, and other computer programs designed to cause violation of any rights and interests of third parties.

Users are solely responsible for keeping the secret of their username and password, as well as for all actions that take place by using them.

Users are required to enter the personal data requested in a correct and complete manner by being personally liable to the law for all their actions performed through the services of the Site.

Users agree that some of the Site staff, depending on their obligations, have access to some or all of the following information: Full Name, District, City, Postal Code, Address for Delivery and Correspondence, Contact Phone, -mail, billing information, etc., but are not allowed to disclose / distribute them except in the cases provided in these General Terms.

Within 14 working days the customer is entitled to return the goods under Art. 50 of the Consumer Protection Act, if it is undamaged, unused, with undamaged packaging. The product price is valid for the day of the order. For this purpose, the client must notify UltraLight.bg by filling in the contact form or by phone and fill in and send the Standard e-mail denial form: ultralight.bg@gmail.com.

The guarantee of the lighting fixtures is: 2 years

These rules are in effect from 05.05.2018.